Paramètres

Customer Experience Manager

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Customer Experience
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181A4 Numéro de demande de personnel
Merci de votre intérêt pour le poste de Customer Experience Manager. Malheureusement, le poste est comblé, mais vous pouvez effectuer une recherche dans nos 36 emplois vacants en cliquant ici.

EDUCATION and/or EXPERIENCE:
  • Associate's degree (A.S.) or equivalent from two-year college or technical school; and three to five years related experience and/or training; or equivalent combination of education and experience.

COMPETENCY/SKILL REQUIREMENTS:
  • ERP System knowledge
  • FDA and ISO regulatory knowledge
  • Proficient in the Microsoft Suite of products
  • Toyota Production System, Lean or Six Sigma understanding

SUPERVISORY RESPONSIBILITIES:
  • Maintains positive work environment
  • Carries out disciplinary actions
  • Directly supervise customer experience teammates
  • Ensure compliance with legal, regulatory and Midmark policies
  • Interviewing, hiring, training planning, assigning and directing work
  • Conduct performance evaluations and disciplinary actions
  • Address complaints and resolve problems and conflicts
  • Direct and monitor the activities of the departments, ensuring a “team/Midmark” atmosphere is present at all times

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