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Technical Service
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1911O Requisition #
Thanks for your interest in the Technical Support Manager position. Unfortunately this position has been closed but you can search our 44 open jobs by clicking here.

EDUCATION and/or EXPERIENCE:
  • Four-year college degree or equivalent work experience
  • Prior technical support/helpdesk experience (3 – 5 Years)
  • Prior management and /or supervisory experience (1 – 3 years)

COMPETENCY/SKILL REQUIREMENTS: 
  • Proactive, collaborative, able to deal with all levels of an organization (internally and externally)
  • Excellent customer service, interpersonal, and communication (verbal and written) skills
  • Excellent organizational skills
  • Teamwork orientation
  • Ability to complete responsibilities timely and accurately
  • Extensive product knowledge
  • Knowledge of the industry where sales are focused
  • Ability to work with little or no direct supervision
  • Excellent knowledge of ISO 2000
  • Able to lead and develop Support teammates

SUPERVISORY RESPONSIBILITIES:
  • Directly responsible for Customer Support team members

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